Team Empathy  ·  Monthly report

August 2026

Google Maps performance
Reporting period: 26 July to 25 August 2026 (Google's rolling 30-day window) · Grid scan 1 September 2026 · Source: your Google Business Profile · Compared against 24 June to 26 July 2026
Your reporting has a new home. This page replaces the monthly email report. Each month gets its own tab on this one link, the full history stays in one place, and the Download PDF button gives you a copy any time. The Your story tab has the full picture.

The month at a glance

568
Search views
↓ from 628 in the previous window
62
Maps views
↓ from 72
21
Calls from your Google profile
22 in the previous window
53
Website clicks
↓ from 82
43.2%
Of the 169-point grid holds you in the top 3 for "heat pump servicing" (8.3% at baseline)
35.5%
Same measure for "home ventilation system" (1.8% at baseline)
33.3%
Grid coverage in the top 3 across all ten tracked services
Under 2%
The three Christchurch-specific terms, effectively unchanged in twelve months

What August says

August was a soft month. Every profile metric came in below the previous window: search views 568 against 628, website clicks 53 against 82, direction requests 23 against 39. Calls held roughly level at 21.

Your map positions did not cause it. The grid scan on 1 September still has you in the top three across 43.2% of the area for heat pump servicing and 35.5% for home ventilation, both far above where they started. Coverage did ease back from the August peak, and that is worth watching rather than worrying about after one month.

This also sits inside the trading conditions you have described to us directly, and the seasonal shape of heat pump demand.

Where you rank across the area

The 1 September scan, measured from 169 points around Rolleston and Christchurch. Baselines differ by keyword: the seven core terms from 16 December 2024, home ventilation from 21 January 2025, and the three Christchurch-qualified terms from 2 July 2025.

ServiceCoverage in the top 3At baseline
air conditioner installation
63.9%
59.2%
heat pump installation
48.5%
42.0%
air conditioning service
47.3%
27.8%
heat pump service
46.7%
24.3%
heat pump repair
45.0%
24.9%
heat pump servicing
43.2%
8.3%
home ventilation system
35.5%
1.8%
heat pump repair christchurch
1.8%
0.6%
heat pumps christchurch
1.2%
1.2%
heat pump service christchurch
0%
0%

The three Christchurch-qualified terms remain the honest gap: twelve months of scanning and no movement.

Work and what's next